Frequently Asked Questions

What is propane?

Propane, also known as liquefied petroleum gas, is a byproduct of natural gas processing and oil refining. Propane originates as gas and is then compressed and stored as a liquid within propane tanks. These tanks are most commonly used to power space and water heaters, kitchen appliances like ranges, outdoor grills, and fuel for machinery and equipment. Propane is an approved clean
fuel, according to the 1990 Clean Air Act.

Is propane safe?

Propane is a safe source of energy if you properly maintain your tank, home, and property. Check your propane gauge regularly, always ask a professional to service your tank, and call 318-255-5395 in case of an emergency. For more propane safety tips, view our Safety page.

Which propane refill pricing plan should I sign up for?

View our billing page for more information about delivery and pricing options. Note that sign-up eligibility for some annual programs is limited to certain months of the year, so act fast!

How do I read my propane tank gauge?

Your propane tank gauge is located under the tank hood. Check the amount of propane in your tank by looking at the gauge's needle, which will point to a percentage amount of propane left in your tank. If the needle is at 30, that means that your tank is 30% full, in which case you should request a refill.

What’s the difference between a fireplace and an insert?

There are two main differences between a traditional fireplace and a fireplace insert: airflow characteristics and efficiency. Traditional fireplaces contain an open firebox that releases air through the chimney when the fireplace is not in use, ultimately reducing your home heating efficiency. A fireplace insert, on the other hand, is an oven placed inside a fireplace’s firebox that encloses air, ultimately increasing your home heating efficiency.

Should I install an aboveground or underground tank?

Underground tanks offer one key advantage over aboveground tanks, and that is their aesthetic appeal. Many homeowners prefer underground tanks for their low visibility. However, underground tanks are subject to a handful of placement and installation regulations and are also designed with special features to help them remain protected and in good condition while underground. As a result, underground tanks cost significantly more to purchase and install.

Propane service and delivery for families in Northern Louisiana and Southern Arkansas

We know that you want to make sure your family is always safe. In order to do that, you have to have a reliable source of energy for your home. That’s why John A. O’Neal founded O’Neal Butane in Choudrant, LA back in 1952.

The truth is that your family should never worry about being without power which is why, for almost seventy years, we have helped our customers keep their families warm and safe.

As a full-service propane company, we are one of the few businesses that not only sells propane and natural gas products, but we also install them and guarantee service after sale. This means that our team of over 60 people will be able to assist with maintenance issues.

Tom O’Neal (John’s oldest son) took over as President of O’Nealgas in 2001 and is committed to his father’s legacy of customers first and profit second. This has resulted in our average customer staying with us for over 20 years.

We can assist with propane piping, retrofitting, propane openings, installations of new propane lines, and we repair damaged propane gas lines all over Northern Louisiana and Southern Arkansas—we can help you too.


Here's how to get started:

  • 1 Connect with a Team Member
  • 2 Schedule an appointment for us to come to your house and provide an estimate
  • 3 Get your propane tank installed

So, request your propane service today and join the O’Nealgas family.

Don’t put your family in a situation where they have to go without power. Rather, have electricity on demand, peace of mind about your family, service that’s always available, and confidence to live life on your own terms.